Skip to content

Customer care

Shipping & Delivery

Shipping is confirmed from the real destination, package and available carrier service.

Shop

Product prices do not include shipping. Available shipping and its cost are calculated through checkout for the destination.

Create / DIY

A final design follows the existing destination-aware quote and checkout flow. Review the complete current amount before payment.

Materials

Shipping is handled as a separate record or factor in the reviewed material quote, not as a fixed public material price.

How shipping is calculated

Shipping cost can depend on:

  • destination country or region;
  • the final package and weight;
  • the carrier route and service currently available;
  • the order type and confirmed fulfillment details.

Delivery times vary by destination and shipping service. A date is not guaranteed unless it is explicitly confirmed for the order.

Need shipping help?

Include the item or order reference and destination country. Never send payment card details.